Frequently Asked Questions

Guidance is available at every stage of creating your interview. There are help tabs on every page. We also have videos that show you how to get the best out of TalentSee.com along with an interview wizard that will guide you through the interview process. And you can always email or speak to one of our friendly team.

Just your name, company and email address.

When you are ready to move onto a paying subscription all you need to do is choose which subscription level best meets your requirements then you can setup and pay for your subscription using a credit/debit card or pay via PayPal. Once setup and authorised your subscription will automatically renew and payment will be taken from your chosen payment method.

No we don't as it is not necessary at this stage.

You can then choose from one of our subscription plans. See the pricing page for full details

If you move to a paying subscription all of your interviews and settings will remain within your subscription.

No once your free trial has expired you will need a paying subscription to access your account and interviews.

No and there are no hidden costs.

Right now you can fully manage your interviews and subscription on a laptop or desktop (Windows or Mac). Soon you will be able to do this on tablet or mobile device as well, we will let you know when this becomes available. Your candidates can complete their interview on any device - laptop, desktop tablet or mobile phone.

Yes you can, you can upload a previously recorded video or record your video right there within the TalentSee interface.

5 minutes for each video

These features are designed to make it easier for you to assess each candidate's performance during the interview. The ability to score each answer and tag particular behaviours can be defined when you set up the interview. When recruiting for a certain vacancy there will be certain behaviours you will want candidates to demonstrate during the interview. You have the ability to tag indicators of these behaviours which will make assessing the quality of each answer much easier. You can then add scores for each of the answers.

It gives you the option of resetting the candidate and inviting them again to do the interview. You might want to do this if they missed the deadline and you want to give them another chance or their device crashed halfway through the interview.

There are 3 types of user that you can have in your TalentSee subscription, the total number of users you can have depends on the subscription level you are signed up to. Users are typically your colleagues who will review and score the interview or others that you want to share completed interviews with.

Administrator - has full rights over the subscription and can add users.
Recruiter - can setup interviews and add and invite candidates
Reviewer - can review an interview that they have been invited to review.

All of the timing parameters are determined by you when you set up the interview.

The candidate invite to interview email is automatically sent through TalentSee. When you invite someone to review a candidate an email is automatically sent to that reviewer.

The trial does not require any commitment. We do not ask for credit card information and the plan will not auto-renew.

Yes, you can cancel your account at anytime. With TalentSee there are no contracts or long-term commitments.

By default, interviews are stored for 12 months. If you need to store your interviews for more than 12 months, please contact us.

Yes. You can upgrade or downgrade your account at anytime.

TalentSee can adapt to suit your global recruitment needs with multi-language and time-zone functionality.